FAQ
When will my order ship?
Orders are typically processed within 1 to 2 business days. Once shipped, you will receive a confirmation email with tracking details. Orders are not processed on weekends or U.S. federal holidays.
Do you offer free shipping?
Yes. We offer free standard shipping on orders over $50 within the United States. Shipping rates for orders below this amount are calculated at checkout.
How fresh is your coffee?
Freshness is a priority at BeanCycle. We partner with specialty roasters and ship coffee in sealed packaging designed to preserve quality and flavor integrity.
Can I return coffee if I do not like the taste?
Because coffee is a perishable product, we cannot accept returns based on flavor preference. However, if there is a quality issue, damage, or incorrect item, please contact us within 7 days of delivery, and we will review the concern.
Do you sell whole bean or ground coffee?
Product options vary by listing. Available grind selections, if offered, will appear on the product page before checkout. Please ensure you select the correct grind type before placing your order.
What payment methods do you accept?
We accept major credit cards, debit cards, UPI where supported, and approved digital wallets. All payments are securely processed through encrypted checkout systems.
Do you offer discounts?
Yes. Customers receive 15% off when signing up with their email. Promotional codes must be applied at checkout and cannot be added after purchase.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging. We will review the claim and determine the appropriate resolution.
Do you ship internationally?
At this time, BeanCycle ships within the United States only.
How can I contact customer support?
You can reach our support team at support@beancyclecoffee.com. We aim to respond to all inquiries promptly during business hours.